Customer Service

Customer Service

Customer Service 

Customer Service Charter
Our Customer Charter details the standards of service that customers can expect to receive when they contact us in person, in writing or by phone.

Equal Opportunities Policy
Bord Scannán na hÉireann is committed to equality of opportunity and to eliminating any forms of discrimination, particularly those which are defined under the terms of the Employment Equality Acts, 1998 - 2004.

Oversight Agreement 
This Oversight Agreement is a written statement between the Department for Arts, Heritage, Regional, Rural and Gaeltacht Affairs (the Minister) and the Irish Film Board (IFB) to define the respective roles and responsibilities of the Minister and the IFB.